Professional Support
Our support plans are made to help you designing, developing, deploying and operating solutions based on Membrane software.
Support Plans
| Free | Silver | Gold | |
|---|---|---|---|
| Public Mailing List | |||
| Private email support | |||
| Phone support | |||
| Screen Sharing | |||
| Emergency Bug Fixes |
Pricing
| Free | Silver | Gold | |
|---|---|---|---|
| Membrane API Gateway | - | 850 USD / 800 Euro | 3.900 USD / 3.700 Euro |
All prices per year in USD or EUR plus VAT taxes
Contact our sales representatives to order a support package or in case of any questions. Call +49 228 5552576-0 or send an email to info@predic8.com.
The professional support plans are for end-user companies. If you are integrating Membrane SOA software into your products please ask for our OEM support.
Terms of Support
- Technical Support:
Customers can send questions and issues. The issues are analysed and solved if possible. - Bug fixing:
If any issue requires a bug fix, it is up to predic8 to decide if the bug should be fixed. If a bug is fixed it will be available in the next bug fix release. Our goal is to provide a bugfix release within hours. But this is not always possible. - Application Development:
Custom application development is not included in the support plans. But of course we can offer you that if wanted.